Shipping & Returns
Shipping Rates & Delivery Information
We ship across Europe via FedEx and DHL, delivering high-performance motorcycle fasteners and accessories to your door. Use the search below to find your country's shipping rate and estimated delivery time.
Important Information
- Please allow 2-3 working days for order processing in addition to the delivery times shown above.
- All shipping prices shown exclude VAT, which will be calculated at checkout where applicable.
- Remote and island areas may incur additional charges as shown in the tables above.
- Free shipping is available on orders over EUR 149.99 to select European destinations.
- All shipments include tracking information sent via email once dispatched.
Frequently Asked Questions
Returns Policy
Firstly please contact info@probolt-eu.com for a returns reference within 14 days of receipt. All returns must be accompanied by a returns form which can be downloaded below. No goods will be accepted without a returns reference and form.
Correctly Supplied Goods
Kits may be returned if complete, in a re-saleable condition and have not been fitted. A refund, credit or exchange will be issued as requested.
Please contact info@probolt-eu.com in advance in order to obtain a returns reference. Please note your returns reference on your returns form and enclose with the goods.
Incorrectly Supplied Goods
A full refund or exchange is offered for goods that are incorrectly supplied or faulty. This applies if Pro-Bolt has supplied goods that do not fit or have provided incorrect product fitment information.
Please use our Standard Returns Address & standard postal services and Pro-Bolt will refund your carriage costs. (please enclose a receipt)
Pro-Bolt EU
c/o Faster96 srl
Via Pradazzo 1
IT40012 Calderara di Reno - Bologna
Italia
+39 - 051 – 0334124
We cannot accept responsibility for returned goods which are undelivered, please retain your proof of postage etc, you may require it in the event of a claim with your carrier.
Shortages
Please advise Pro-Bolt of any problems with shortages or carrier damage within 5 days of receipt. We regret that beyond this time, due to circumstances beyond our control we may be unable to process your claim.
Pro-Bolt does not accept any responsibility for any labour charges incurred during fitment or removal of goods whether allegedly faulty or incorrectly supplied.
We are always available for a product and fitting consultation. Please ask prior to fitting should you have any queries or questions.
